Experts say that numerous issues on the ISP side could be the culprit for slower than advertised speeds.

Sluggish Surfing

Consumer Reports recently conducted a study that found that many users have broadband speed limitations.

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Mukherjee noted that your ISP is not always at fault for slower-than-advertised speeds.

Closeup on a smartphone with SpeedTest internet speed testing results displaying on the screen.

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But numerous issues on the ISP side could be the culprit for slower than advertised speeds, he said.

“Due to rising competition, ISPs advertise higher or the best possible speeds,” he added.

Speeding Things Up

You aren’t helpless when it comes to improving your connection speed.

A hand holding a smartphone on the beach with internet speed test results displayed on the screen.

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Mukherjee suggested you revamp your router and Wi-Fi equipment to support the latest standards and speeds.

For example, if you have a cable gigabit plan, you should use a DOCSIS 3.1 modem.

If you are using Wi-Fi, ensure your router supports Wi-Fi 6 (802.11ax).

One thing to try is moving your internet equipment to the correct location, Mukherjee said.

Switching to a wired connection may help if the Wi-Fi signal is poor," he added.

Regulate applications and users who might be hogging the bandwidth.

Streaming applications or downloading large files can result in a giant bandwidth hog.

A router with QoS capabilities to manage utility usage of bandwidth can help.

Changing the DNS provider may also help.

Is it a wired or wireless connection?

If there are other wireless devices connected, disconnect them.

“They should also check whether or not a surge protector is preventing electricity from reaching their modem.”