Instructions apply to the PlayStation 5 Standard and Digital Editions.
Manually reboot the PS5.
The console will restart, and you’ll see a warning message.
take a stab at insert a game disc.
If the PS5 automatically pulls in the disc, your console may start up as normal.
Unplug the power supply.
Disconnect the power supply from your PS5 and the power outlet for 30 seconds.
Reconnect the power supply, then try turning on the console.
Power cycle your PS5.
Use a different power cable.
The PS5 uses the same standard IEC C7 power cable that the PS4 and PS3 used.
you could find a replacement cable at any electronics store if necessary.
Use a different power outlet.
There could be a problem with your power strip, your surge protector, or the wall socket.
If other devices can’t draw power from the same outlet, try plugging your PS5 in elsewhere.
Reboot your PlayStation 5 in Safe Mode.
From here, press thePS buttonon your controller and choose to reboot the console.
Manually update the PS5 system software.
Reset your PS5 in Safe Mode.
Clean the inside of your PS5.
Get your PS5 repaired or replaced by Sony.
The easiest fix for this problem is to hold down the power button for 15 seconds.
If the console is completely unresponsive, then you have a hardware problem.
FAQ
Controller drift pops up if your PS5’s thumbstick registers movements you aren’t making.
Otherwise, you should contact Sony for servicing, especially if the controller is still under warranty.
First, press thepower buttonto turn off the PS5.
To exit Safe Mode, selectRestart PS4(option 1) from the Safe Mode menu.
