Instructions in this article apply to all Xbox One models, including theXbox One S and Xbox One X.
Sometimes disconnecting the mic or its associated headset and reconnecting it can fix audio problems that you experience.
Xbox One consoles do not support USB headsets.
Only devices withBluetoothcapabilities can connect to the Xbox One.
ensure the microphone isn’t muted.
Most gaming headsets have a mute button.
If theLEDlight on the mute button is activated, this means your audio is muted.
Press the button to unmute the mic.
check that your team members haven’t muted you.
Your friends may need to turn audio back on in-game to hear you.
Turn down the TV volume.
Similarly, the people you chat with may have their TV volume set too high.
Increase the mic volume.
Test the mic on other devices.
Test the mic with your laptop or smartphone by using an app such as Skype or Telegram.
If it works properly, the issue is likely with the Xbox One console.
Otherwise, you may need to replace orrepair the headset.
Assign the controller to your profile.
If you change controllers a lot, the console may be looking for audio input from another controller.
Be sure to assign the Xbox One controller to your Microsoft Account.
Update the Xbox controller.
The Xbox One controllers usefirmwarethat requires occasional updates.
you’ve got the option to revamp your Xbox One controller in the console’s machine prefs.
Check your privacy options.
If your Xbox mic isn’t working, voice chat may be turned off.
Check the Xbox Kinect sensor.
If the Kinect Xbox logo light is off, that means the sensor is no longer detecting audio.
Microsoft has a web page dedicated to troubleshooting Xbox One Kinect issues.
Do an Xbox One power cycle.
Press the power button on the front of the console for about 10 seconds until the system powers down.
Wait for about a minute, then tap the button to power it back on again.
Voice chat can be enabled or turned off in the Xbox One parental controls.
Check the Xbox internet status.
Voice chat for many video games is powered by the MicrosoftXbox networkonline service.
you’re free to peek if the Xbox connection is down at any time on theXbox support website.
Check your internet speed.
Test your internet speed to double-check you have a quality connection.
If your internet is slow and you could’t speed it up, use the Xbox app on your smartphone.
That way, you could communicate with other players using your cellular plan.
you could also use the Xbox app tovoice chat with your Apple AirPods on Xbox One.
This method isn’t recommended for people with data caps.
Ditch the surge protector.
Xbox One consoles have built-in surge protection.
Using an additional surge protector with an Xbox One can prevent the console from working correctly.
Plugging the Xbox One console into a power socket can sometimes resolve performance issues.
Aslow internet connectionis another common cause of delayed and distorted audio.
Access thePartymenu option and selectStart a Party.
Speak into the mic; if it’s working, you’ll see your profile pic glow.
Apple headphones aren’t your best option to use with an Xbox One because of interference and noise.
Turn theMic Monitoringslider to zero.
This feature is particularly useful for gamers dealing with chaotic noise.
