Big Brother or safety monitor?

A new report claimsAI-powered cameras in Amazon’s delivery vans have unfairly penalized drivers.

Amazons AI Cameras

Amazonhas saidit installedAI-powered cameras in its delivery vehicles as a safety measure.

courier sitting in the van and entering delivery address in the car navigation device

Luis Alvarez / Getty Images

When the cameras spot possible unsafe driving “events,” these instances factor into workers' performance scores.

Lower scores reduce the chance of drivers getting bonuses, extra pay, and prizes.

But Amazon drivers toldMotherboardthat theyre being punished for some driving habits that are considered safe or beyond their control.

Delivery person holding bag at front door

The Good Brigade / Getty Images

Amazon didnt respond to a request from Lifewire for comment.

“This is especially true when the surveillance starts to encroach on more traditional personal spaces.”

It could also impact liability, she pointed out.

Growing Surveillance

The surveillance doesnt stop with Amazon.

While AI is improving, mistakes will still be made.

“Goodbye, bathroom breaks.”