Xbox One not loading games?
Xbox store not working?
Try these fixes
Does yourXbox Onekeep crashing to the home screen when you load a game or app?
Lifewire
These problems have the same causes and solutions.
Rebooting your Xbox One works for the same reason thatrebooting a PC fixes computer problems.
Refreshing the system closes all of these processes, giving theCPUa clean slate to work with.
Check to see if Xbox data pipe is down.
Sometimes, system functions are affected byXbox data pipe.
Visit the MicrosoftXbox online grid Status web pageto see if the service you’re using is down.
Uninstall the Xbox One app.
If you have trouble with a specific game or app, delete and reinstall it.
Locate the content in your applications list, then press theHomebutton and selectUninstall.
Once finished, go to the uninstalled applications in your library to reinstall it.
Wait for the game or app to install and see if the issue is rectified.
System updates can sometimes cause problems for specific games and apps.
Delete local game data.
If your app data or game save data is corrupt, delete it and redownload it from thecloud.
See the section below for instructions.
Check the Xbox One’s Wi-Fi connection.
Games and apps that rely onWi-Fican’t work if you have a poor internet connection.
Update the Xbox One.
If possible, update the console to fix any potentialfirmwareissues.
Get the Xbox One serviced.
Either call 1-800-4MY-XBOX (in the U.S.) or go to the Xbox support web page.
Highlight the game or app, then press theHomebutton again.
ChooseManage game & add-ons>Saved data.
ChooseDelete allto remove local game data.
Restart the Xbox One and re-sync your data from the cloud.