Instructions apply to PS5, PS4, and PS3.
Go to the PSN Account Management login page, sign in if prompted, then selectSecurityon the left side.
SelectEditnext toPasswordto create a new password.
Go to the PSN Account Management login page, selectTrouble Signing in?, then selectReset your password.
You’ll receive an email with instructions for accessing your account.
To review your transactions, go to the PSN Account Management page and selectTransaction History.
Sony has experienced security breaches in the past and has been quick to notify users.
Ask anyone with access to your machine if they accidentally downloaded something.
Contact Sony PSN support and your card provider right away.
Provide your account ID and the email address associated with it.
Todelete a user on PS4, go toSettings>Login parameters>User Management>Delete User.
Choose the user account to remove and selectDelete.
Any data (games, applications, and media) related to the user will be deleted.
On a PS5, go toSettings>Users and Accounts>Account>Sign-in ID (email address).
On PS4, go toSettings>Account Management>Account Information>Sign-in ID.
