Lifeline, a federal government program initially created to make phone service affordable, is one such viable option.

Let’s take a closer look at what the Lifeline program offers.

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What is the Lifeline program?

Lifelinebegan in 1985 as a way of making phone service more affordable for low-income families.

Ahome internet discountcan help you stay tethered to job prospects, schooling opportunities, family services and emergency care.

While the Lifeline program is available to consumers nationwide, eligibility is limited to low-income families and individuals.

CNET can walk you through what it’s crucial that you know to determine if you qualify.

Let’s explore the specific eligibility requirements for Lifeline and how it’s possible for you to apply today.

Am I eligible?

Lifeline is available across the US, but not everyone can benefit.

In Alaska, you should add $6,880 to the final amount listed for each individual beyond eight.

Consumers living in Hawaii should add $6,330 for each individual beyond eight.

What documents or paperwork do I need?

In almost all cases, you’ll need statements dated within the past 12 months.

Keep these documents and make copies to send.

The complete list of acceptable documents is available online via theLifeline Support Center.

How do I apply for Lifeline?

The two exceptions areOregonandTexas.

Applicants from those regions must go through their states' specific software process.

If you prefer, it’s possible for you to also choose to apply by mail.

To do so, either emailLifelineSupport@usac.orgor call Lifeline at 800-234-9473.

Once you start your app for Lifeline, you have 45 days to complete the process.

What other programs am I eligible for?

Check outCNET’s state-by-state low-income internet guideto find out what affordable internet programs are available in your area.

you’re able to also check out our best internet deals forseniorsandstudents.

Some final details to keep in mind

There is only one Lifeline benefit permitted per household.

You must choose one or the other.

Also, eligible people must recertify their eligibility yearly to continue receiving the Lifeline discount.

You canswitch your internet providerwhenever you choose, but you’ll also have to re-apply for the benefit.

Lifeline FAQs

TheLifelineprogram was established in 1985 and is geared toward low-income households.

Lifeline offers monthly discounts for phone and home internet services.

Is the Lifeline program ending?

Although the Affordable Connectivity Program ended in May 2024, the Lifeline program is still running.

Did Lifeline start during the COVID-19 pandemic?

No, Lifeline has been around since 1985.

It first started as a means to get affordable phone service to low-income families.

Home internet service began to be included when the program’s scope was expanded in 2016.

The coronavirus pandemic helped bring the program to greater light, but it existed well before that time.

Can anyone participate in Lifeline?

Is Lifeline the same as the Affordable Connectivity Program?