In other situations, a page may not load correctly, in which case refreshing will fix the problem.

If your internet tool or machine does not support HTML 5, YouTube videos will not play.

In some cases, the problem may be with your internet connection, or even with YouTube itself.

A screenshot of a video not playing on YouTube.

Try adjusting the video quality by clicking on thegear iconat the bottom of the video.

snag the smallest available number, and check to see if the video plays.

Close your web app, and reopen it.

A screenshot of lowering YouTube video quality.

If an update is available, allow it to install and try YouTube again.

Clear your web app cache and cookies, and reload the YouTube page.

Open aprivate browsing session, and navigate to the YouTube video you are trying to watch.

A screenshot of clearing the cache in a web browser.

If YouTube works, you probably have an issue with an extension, plugin, or your Google account.

Browsers refer to private browsing in different ways.

If YouTube works in a private browsing session, try disabling your plugins or extensions.

A screenshot of YouTube in a private browsing window.

Attempt to load a different web page to check that that your internet connection is working.

Then plug them back in and check YouTube.

YouTube and other pages may appear to load even if your internet is disconnected or in a limited state.

A screenshot of YouTube problems displays on a down detector service.

This happens when your web client has a cached version of the page available.

If YouTube videos still won’t play, try restarting your system.

At that time, allow your operating system to install updates if it has any ready to go.

The Wi-Fi selection menu displayed on an Android phone.

What If YouTube Videos Still Won’t Play?

If that isn’t an option, you’re able to try an online down detector service.

Here’s how to fix it:

Connect your unit to a different wireless networkand check YouTube.

The YouTube app cache clearing menu displayed on an Android phone.

reset the YouTube app cache.

attempt to view the video using a mobile web surfing app instead of the YouTube app.

Remove the YouTube app from your equipment and reinstall it.

A YouTube video playing on an Android device in a mobile web browser.