Surface Pen Not Working? Here's How to Fix It

The instructions in this guide apply to Surface devices running Windows 11 or 10.

Download the latest Windows update.

Check the Surface Pen’s battery.

A small LED light should turn on.

No light means the battery is dead.

There are three models of the Microsoft Surface Pen, each with slight variations in button location and design.

All Surface Pens function in the same manner, and every tip on this page works with each model.

Pair your Surface Pen to your Surface Pro.

Try your Surface Pen in a different app.

Once open, selectScreen sketchand draw on the screen with the Surface Pen.

Get your Surface Pen replaced.

If your Surface Pen still doesn’t work properly, it may be damaged and in need of replacement.

However, it’s recommended to get a carrying case for your Pen to keep it safe.

It also works with the Surface Laptop, Surface Go, Surface Book, and Surface Duo.

Totake a screenshot on a Surface Pro, press and holdPower+Volume UporWindows button+Volume Up.

Alternatively, usePrtScnor the Snip & Sketch tool.