Compose a new message.
Go to theOptionstab and select theRequest a Delivery Receiptcheck box.
If you want to know if the recipient reads the email message, select theRequest a Read Receiptcheck box.
Go to theFiletab and selectOptions.
In theTrackingsection, select theDelivery receipt confirming the message was delivered to the recipient’s email servercheck box.
To request a read receipt, select theRead receipt confirming the recipient viewed the messagecheck box.
Recipients have the choice to send a read receipt or not.
If they see this request with every message, they areless likely to send a read receipt.
SelectOKto close theOutlook Optionsdialog box.
To view the responses, go to theSent Itemsfolder and initiate the original message in a separate window.
Go to theMessagetab and, in theShowgroup, selectTracking.
UnderTracking, selectDelivery receipt confirming the message was delivered to the recipient’s email server.
