Here are some fixes for common issues with PayPal.

How to Fix PayPal Issues

Try these troubleshooting steps to identify and solve your problem.

Check whether PayPal is down.

Person struggling with smartphone

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Alternatively, use an uptime-checker website such asDownDetectororDown for Everyone or Just Me.

Use a different web surfing app.

Your net net app might be outdated or an add-on could be interfering with the website.

If you’re using PayPal in Chrome, for example, try Firefox or Edge.

Safari and Opera are someother surfing app options.

The cache holds temporary files that can become corrupt or full over time.

It’s completely safe to erase the cache.

You candelete the cache on AndroidandiPhone, ordelete the net surf tool cacheon your setup.

exit and back in.

Log back in to see if this fixes the problem.

Confirm your credit card.

Try another payment option.

The problem may be with your credit card.

Try using an alternative card or bank account in your PayPal account when making the payment.

If it goes through, you’ve identified the problem.

Use your PayPal balance.

you might alsoadd money without a bank account.

Make the transaction from a familiar rig.

If you have a machine that has successfully made payments using PayPal before, try that machine again.

Contact PayPal supportif nothing else works.

There is a wealth of troubleshooting information here, including online chat support and a phone number to call.

Be persistent, and you’re sure to sort out your problem.

Why PayPal is down

There are many reasons why PayPal stops working.

There’s also a chance that you haven’t confirmed your bank account or card.

Luckily, there are simple ways to address common issues with PayPal.