NRG Clean Power rating
Hands-on testing of solar equipment and companies is difficult.
We examine technical specifications, talk with companies and consider customer reviews to find the best product available.
One big caveat: If you don’t live inCaliforniaorTexas, you’ll need to keep shopping.
If you do live in one of these two states, NRG is worth considering.
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NRG Clean Power focuses on residential solar installations across California, and increasingly in parts of Texas.
This has created something of a boom, with numerous solar installers popping up to supply all that demand.
This can make it a bit bewildering to navigate the industry.
What do I get from NRG Clean Power?
NRG Clean Power has also started offeringsolar leasingorpower purchase agreements.
Unlike many solar companies, NRG also does roofing.
Though to reach that mark, those would likely be some dirty panels.
What solar equipment does NRG Clean Power install?
He notes that NRG is a certified installer for many manufacturers, which can sometimes mean longer warranties.
What warranties does NRG Clean Power offer?
NRG Clean Power typically relies on manufacturers' warranties for equipment.
Industry standards are around 25 years for panels and inverters and 10 years for batteries.
What really sets NRG apart is its 40-year or lifetime workmanship warranty.
Does NRG Clean Power offer monitoring services?
The app is relatively new and has not yet been reviewed on Google or Apple app stores.
“It’s really important that homeowners are monitoring their systems consistently,” Cohen said.
Does NRG Clean Power use subcontractors?
While the company employs some in-house installers, it’s likely to contract out work in more remote areas.
NRG’s approach is not unusual for the industry.
How much do NRG Clean Power panels cost?
Like nearly all solar companies we speak with, NRG Clean Power did not offer specific pricing information.
He added that he considers NRG generally “competitive” on pricing.
What financing options does NRG Clean Power offer?
The company offers leases and power purchase agreements as well as loans and financing, Cohen said.
Does NRG Clean Power operate in my state?
How do I order?
The conversation also includes discussion of financing, if desired.
Next comes a more detailed design for approval by both sides.
The company then collects a second “progress payment” and moves forward to the permitting process.
Cohen estimated it’s typically a two- to three-month process from start to finish.
NRG Clean Power reviews: What are customers saying?
It was a mix of negative and positive reviews.
Installed in just a couple of months and no problems to report.
We ordered solar panels in April, 2022 and didn’t get them installed until October, 2022.
They are still unusable and the installation crew has no idea why or how to fix it.
We have NEVER been able to speak to anyone at NRG unless they were wanting money."
– Jackie D. Jan. 1, 2023
Is NRG Clean Power the best choice?
Reviews like this can only tell you so much.
Also, keep in mind that CNET does not directly review any of the equipment or services described here.
There’s some cause for concern in reviews and complaints about the company submitted to the Better Business Bureau.
Generally speaking, though, we don’t recommend making a decision based solely on online reviews.
Accounting for all the differences project to project is impossible.
To provide a helpful review, we focused on what we can measure and meaningfully compare among companies.
We focus on three buckets of criteria: equipment, warranties and service.
Within the equipment category, companies receive scores for the panels, inverters and batteries they install.
Warranties include the guarantees on the panels, workmanship and weatherization against leaks.
These issues will always be detailed in the review.
You canread a detailed look at how the scoring breaks down.
We don’t consider the average price of a company’s installations in their score.
Companies are often slow to disclose it, too.
FAQs
Who is the owner of NRG Clean Power?
NRG Clean Power is a privately held company.
It lists Oren Tamir as CEO.
It is not related to the larger NRG, an energy retail provider.
