Like many error messages, some are generic and unhelpful; some are extremely specific about what’s wrong.

ensure to enter the error code exactly as shown, as capitalization matters.

There are a few ways to do so.

Xbox Live Status Page

One extremely thorough site is Down Detector.

It keeps track of a variety of online services and provides in-depth statistics on those outages, includingXbox internet.

If it is, there will be others talking about it.

Down Detector website

@XboxSupportis another place to check.

Perform aPower cycle: Hold down theXboxbutton on the front of the system for ten seconds.

Alternatively, while the Xbox is on, press the Xbox button, then selectSettings>Restart>Yes.

Plug it back in and power the console back on.