Check your phone’s internet connection.

Sometimes, WhatsApp can get locked or frozen.

This makes it appear as though the app can’t connect.

WhatsApp Outage Map

Delete the app cache.

A corrupted or full cache can cause all sorts of problems.

A bug fix might be waiting to be applied that can fix the problem with WhatsApp.

If updating doesn’t address the connection issue, you could have a problem with your current installation.

To delete the app, simply press and hold its icon to find the option to remove it.

Then, download it again from the app store: