Sometimes, though, the problem is with your machine or home connections.

Search X (formerly Twitter) for #suddenlinkdown.

Look for tweet timestamps indicating other people are experiencing problems with Suddenlink like you are.

Suddenlink outage map from Outage.Report

Use a third-party “status checker” website likeDowndetector,Downhunter, orOutage.Report.

Check the Suddenlink Internet Outages Facebook page.

If there’s a large-scale problem occurring, Suddenlink users report it to this privately-run page.

Try these troubleshooting tips to uncover what’s going on.

jump in and check your Suddenlink account status.

Confirm your account is up-to-date and no services are being blocked.

If you have a cable modem, the problem could be in the phone connected to it.