Go to the officialSnapchat Support X/Twitterpage.
Search X for#snapchator some other variation, like#snapchatdown.
If you don’t use X, a major news website might also work.
This isn’t an official service from Snapchat, but it’s the next best option.
If there are no problems, it should sayUser reports indicate no current problems at Snapchat.
Scroll down the main page and grab the map to see where issues with Snapchat are being reported.
Swipe it off your screen to really close it down.
Don’t just return to the home screen and then reopen it.
Delete the app cache.
you could do this on Android [Clear Android Cache] and iOS [Clear iPhone Cache].
This won’t delete anything important, so it’s completely safe to try.
Try a different platform.
If Snapchat isn’t working in the app, trythe web version of Snapchat, or vice versa.
A full system restart doesn’t delete anything and can often do wonders for random app issues.
Try a different online grid.
If you’re using Snapchat on Wi-Fi,turn off Wi-Fiso that you’re using mobile data.
If you have a VPN turned on, switch it off or pick a different server.
Troubleshoot your wireless connection.
There areways to boost your Wi-Fi signalif it’s a signal issue.
Delete the app and reinstall it.
Deleting an app on Android [Uninstall Android Apps] and iPhone [Uninstall iPhone Apps] is similar.
Use the controls app to reset Android [Reset an Android] or iOS [Reset an iPhone].
Resetting is a huge step.
You’ll know if you have one.
Causes of Snapchat Not Working
Different error messages can mean that the problem is on your end.
Here are the most common Snapchat errors you might see:
