Sometimes, though, the problem isn’t with them; it’s with your devices or connections.

Try these methods:

Head to X (formerly Twitter) and search for#ParamountPlus.

Look at Tweet timestamps to see if other people are experiencing the same kinds of problems you are.

it’s possible for you to also give theParamount+ feeda look.

When the streaming service is experiencing major, nationwide troubles, Paramount will usually post information on the feed.

As a last resort, check theirFacebook page.

Then it’s time to take a look at your side.

Try the troubleshooting steps; it could be something simple it’s possible for you to easily fix.

sign on and check your account status.

Confirm your account is in a paid status and that your service hasn’t been blocked for some reason.

Check for internet connection problems on your side.

you might alsocheck your internet speedif that seems to be part of the problem.

Check all the connections between you and your machine.

If that doesn’t work,try clearing the temporary cache in your online window.

Reset yourDNS cachewhen watching on a computer.

In Microsoft Windows, you might flush the local DNS cache using theipconfig /flushdnscommand in aCommand Prompt.

macOS users should usedscacheutil -flushcache.

Check your streaming rig for problems.

On Android phones, go toSettings > Connections>Mobile networksto view the online grid mode setting.

It’s time toreboot your routerif you’re at home.

If rebooting the router doesn’t work,try resetting it.

Sometimes a simple reset will fix whatever error restarting didn’t clear.

If you’re still experiencing trouble, grab that phone and call (888) 274-5343.

You’ve tried everything else; now it’s time for Paramount to get involved.