Instructions in this article apply to all Microsoft Outlook, Hotmail, MSN, and Live services.
Check these places first to see if it’s down for everyone or not.
Visit theMicrosoft 365 Service Statuspage to see the service status of Outlook.com.
Comments next to that symbol can help you uncover what’s going on.
If this is the case, wait for Microsoft to fix the issue.
Down Detector shows how many users reported issues over the last 24 hours or longer.
Down Detector checks if Outlook.com is experiencing problems sporadically (working sometimes, but not loading other times).
If you’re an X (formerly Twitter) fan, search it for#Outlookdown.
If the site is down for everyone, somebody has probably already tweeted about it.
If problems are being reported, you’ll likely need to wait until Microsoft fixes the problem.
wipe the net net app cache.
This clears the cache and reloads the Outlook.com page.
Flush the DNS cache.
Press theStartbutton, entercmd,and select thecommand promptapp.
Then, typeipconfig /flushdnsand pressEnter.
DNS servers identify the IP address of domains that you connect to with a surfing app.
Unplug your home router, wait 30 seconds, and then plug it back in.
The router reconnects to your Internet Service Provider (ISP) and re-establishes your internet connection.
Connect to Outlook.com to see if the issue is now resolved.
