The instructions in this article apply to the DoorDash website as well as if the DoorDash app is down.
Check theDoorDash HelpX (formerly Twitter) account.
If the site is down for everyone, it’s likely someone will be tweeting about it.
Can’t access X?
Try other major sites like Google orYouTube.
If you could’t view them either then the problem is almost certainly on your end or with your ISP.
Check theDoorDash Dasher App Status Page.
It might just be the app or it might be the whole site.
Check the app status page to find out more.
Use a third-party “status checker” website.
Popular options includeDown For Everyone Or Just Me,Downdetector,Is It Down Right Now?, andOutage.Report.
All of them will tell you if DoorDash is operational for everyone else.
double-check you’re actually visitingwww.doordash.comand not an unofficial clone.
If you’re able to’t access DoorDash from yourweb online window, try using the DoorDash app.
Do the same with the DoorDash app if you’re on a tablet or smartphone.
confirm you’re properlyclosing the app on Androidandquitting apps on iOS.
If the app or web app window seems to be stuck and not closing properly, tryrestarting your deviceinstead.
Clear your web client’s cache.
Clear your net web client’s cookies.
Check your machine for malware.
Sometimes but rarely, there could be an issue with yourDNS server.
If nothing has fixed DoorDash for you, you may have a problem with your internet connection.
Contact yourISPto gain further help.
If the problem still isn’t solved, try waiting it out.
