How to Tell If Comcast Is Down
Xfinity stream down?
Or is it just you?
Try these simple steps to find out if Comcast Xfinity internet is down for everyone.
You’ll need an alternative internet connection to check these.
Your smartphone is the perfect alternative, providing you switchWi-Fioff on it.
Check theComcast Cares X (formerly Twitter) accountfor updates.
If the ISP is down for everyone, people will have almost certainly tweeted about it.
Check the Comcast Xfinity website for outages.
You’ll need to log into your Comcast account to confirm.
Use a third-party “status checker” website.
Popular options includeDowndetector,Is It Down Right Now?, andOutage.Report.
All of them will tell you if Comcast is working for everyone else.
kickstart your router or modem.This often fixes online grid problems and is the best thing to try.
Check that your Comcast account is fully paid up so far.
An unpaid bill can affect your service.
Try a different gadget that’s also connected to the ComcastWi-Fi.
Switch to your phone or tablet, and see if that works.
If it does, then you know the issue is with one specific equipment.
If that’s the case, the next few tips may help solve things for that equipment.
Clear your web client’s cache.
Clear your web app’s cookies.
Check your setup for malware.
power cycle your box.
Occasionally, there can be an issue with yourDNS server.
Itstroubleshooting pagehas advice on where to call and what to do.
Alternatively, you could wait it out if there is an issue on Comcast’s end.
These issues tend to resolve themselves reasonably quickly.
