How to tell if it’s your gear or you with the problem
IsAlexareally down?
If yourAmazon Echois not responding, are the Amazon servers down?
Or is it just you?
This is an important question to answer when Alexa is busted.
“Alexa, Are You Down?”
The first thing to do is simply ask her.
You should warn anyone connected to the Internet before rebooting the router.
Everyone connected to the router will lose their Internet connectivity for a few minutes.
This is as simple as unplugging your smart speaker from the wall and then plugging it back in again.
It will take a few seconds for the Echo gadget to fully reboot.
You will see a blue light as it reboots.
When the blue light stops flashing, it’s ready to take instructions.
Try asking if she’s down again.
Unplug it from the wall, wait a few seconds, and then plug it back in again.
Remember to warn anyone in the household.
Everyone will lose Internet until the router boots back up and reconnects.
This can take several minutes.
ensure you’re connected.
Double-check that your Wi-Fi internet is connected to the Internet.
If you are having problems with your Internet connection, our guide totroubleshooting wireless networksmay help.
Tryconnecting the Amazon Echo to Wi-Fi through the Alexa appon your smartphone.
This will ensure you have the right password and are connected to the Internet.
Try a new password.
The last step is to reset the Amazon Echo to factory default.
Refer toAmazon’s instructionson how to reset your specific Alexa-enabled rig.
This should solve most issues with the gear itself.
What Can Alexa Do Without the Internet?
This includes voice recognition.
The Echo speaker may experience problems pairing new devices without an Internet connection.
