He hasn’t been able to work since.

The package, which Jones estimated to be about 10 inches long, was deceptively heavy.

As he turned to place it on a pallet, his wrist gave out.

He says his wrist later swelled to the size of an orange.

The injury was only the beginning of Jones' problems.

After months without pay, Amazon said it couldn’t find a position that accommodated Jones' disability.

Amazon’s warehouse workers are likely to put in long hours over the next week or so.

On Tuesday and Wednesday, the e-commerce giant will hold its annualPrime Dayshopping extravaganza.

The company’s logistics operations, which include warehouses and air facilities, tripled in size.

(Amazon is nowdealing with a downturnin demand and a resulting excess of space.)

The company’s large workforce comes with higher injury rates.

Many injured workers wait months before seeking legal advice.

“They’re willing to almost forgo a lot of the rights that they have,” Johnson said.

“I take no solace in being average,” Jassy said.

“We want to be the best in the industry.”

Findings from regulators point to one practice that Amazon could change to improve safety: the demanding rate system.

A Washington state agency found Amazon often didn’t provide tools needed to perform tasks ergonomically.

At the time, Amazon told The Seattle Times that itplanned to appeal the citation.

The company didn’t reduce his duties, even though Ali says he was still in pain.

Amazon, he said, “will give you the runaround until you give up.”

But he says the process can go off the rails even after treatment is underway.

He ended up falling again.

Unable to work, Tibbittz saw an urgent care doctor who contracts with Amazon.

The care manager later ended treatment altogether because a medical examination found Tibbittz was no longer improving.

Pressed for money, Tibbittz started driving for DoorDash.

Still, he hasn’t fully recovered.

“I have pain all the time in my back,” Tibbittz said.

The company says it’s still working with Jones, the Kentucky worker who injured his wrist.

After a month, the company stopped asking for the documents and confirmed they were in his file.

Medical records confirm the doctor didn’t prescribe Jones medication, but don’t say why.