This can be due to outdated audio drivers, disabled sound tweaks, or hardware-related issues.
Users also report cases where theHP laptop sound stopped workingsuddenly after installing updates or changing audio prefs.
Outdated,buggy driversare the#1 cause of sound issueson Windows laptops.
Be sure to also check your speaker connections and volume options too during testing.
Solution #1 Update Audio Drivers
Outdated audio drivers can cause sound issues on HP laptops.
Download the latest driver from HP or Realteks website and install it.
This will update the driver to the newest version which may fix sound problems.
This will fully replace the existing driver and has a good chance of fixing audio problems.
If any of these devices are not working properly, HP Support Assistant will provide you with troubleshooting steps.
Disable this setting in the BIOS or HP audio software system.
Test sound after changing this setting.
This will undo any driver or Windows updates that may have caused the no sound issue.
Microsoft Community ForumI had the same issue with my HP laptop after upgrading to Windows 10.
Windows automatically reinstalled the driver, and my sound was back!User: TechGuru2020
2.
TenForumsAfter trying multiple fixes, what finally worked for me was disabling audio enhancements.
The sound immediately came back after that.User: MrFixIt
3.
Toms Hardware ForumI had no sound on my HP laptop after a recent Windows 10 update.
After installing the drivers and restarting, my sound was restored.User: SoundFixer
4.
Microsoft Community ForumI resolved the problem by rolling back my audio driver to a previous version.
Thatfixed the issueright away!User: AudioTroubleshooter
5.
TenForumsThe troubleshooter didnt help me, but manually updating the audio driver did.
I went to the HP support site, downloaded the latest audio drivers, and installed them.
It worked perfectly after a reboot.
IfHP computer audio not workingpersists despite software fixes, consulting an HP technician may be the next step.
