But they also would like to see Zoom take things a step further.
“Creating the ability to add words to a dictionary would be a good next step.
Otherwise, peoples names, abbreviations, and terms not normally in dictionarieslike hyper converged infrastructuremight get butchered.”
Yuriko Nakao / Getty Images
Its a starting point, but more needs to be done.
Accents are a problem and technical terms that arent in the dictionary are a problem.
Voice recognition systems need to strive to hit at least a 92% accuracy rate according to Byrne-Haber.
Jasmin Merdan / Getty Images
Apaper from the Rochester Institute of Technologylisted a 90% rate of accuracy as the bottom line.
They need to fill in the blanks for words that get picked up incorrectly.
This can cause them to fall behind during presentations, and makes the entire learning experience much more difficult.
Instead, Byrne-Haber rather would see Zoom focusing on adding additional features to its closed captioning system.
Even a feature as small as changing the size of the text could be a huge boon for many.
Another wish-list feature is the ability to add specific words to the speech recognitions dictionary.
Dragon already does this, Byrne-Haber told us.
Im surprised more services dont offer it.
