Need to return your phone to the condition it was in when it left the factory?
Volume up works, too, but using it can accidentally take a screenshot.
When theslideto power offslider appears, release theSideandVolume Downbuttons.
Move the slider from left to right to shut down the phone.
A good time toclean your iPhone screenis while the equipment is shut down.
This ensures you don’t accidentally press any options or accidentally change any options.
When the iPhone is off, hold down theSidebutton again until the Apple logo appears.
Let go of theSidebutton and let the phone start up.
On older models, it’s on the top of the phone.
On the iPhone 6 series and newer, it’s on the right side.
When the power off slider appears on the screen, release theSleep/Wakebutton.
Move thepower offslider from left to right.
This prompts the iPhone to shut down.
A spinner displays on the screen indicating the shutdown is in progress.
It may be dim and hard to see.
When the phone shuts off, press and hold theSleep/Wakebutton.
When the Apple logo appears on the screen, release theSleep/Wakebutton and wait for the iPhone to finish restarting.
Press and release theVolume Downbutton.
Wait while your phone restarts.
It doesn’t erase your data, but it does help the iPhone start from scratch.
Continue to hold the buttons when the power off slider appears, don’t release the buttons.
When the Apple logo appears, release theSleep/Wakebutton and theHomebutton.
Wait while the iPhone restarts.
That’s because the Home button isn’t a physical button on these models; it’s a3D Touchpanel.
As a result, Apple changed how these models are force restarted.
FAQ
To back upusing iCloud, go toSettings> tap your name.
Next, tapiCloud>iCloud Backup>Back Up Now.
Alternatively, you canback up your phone by connecting it to a Mac.
Tocreate a screen recording, go toSettings>Control Center>plus sign(+) next toScreen Recording.
InControl Center, tapRecordand wait for countdown.
When recording, theRecordbutton turns red.
That button can be used to activate Siri, bring up theEmergency SOS feature, or other tasks.
Because of this change, the restart process differs from the method used on earlier models.
