You also have the option to reset using a USB drive.
This can be accomplished in one of two ways:
Pressdownon thed-paduntil you reach thegear icon.
Press theA buttonto select thegear icon.
Jeremy Laukkonen
Withall settingshighlighted, press theA buttonagain to open thesettings menu.
Pressdownon thed-paduntil you reachSystem.
Press theA buttonto pop fire up Systemsubmenu.
Withconsole infohighlighted, press theA buttonagain.
Pressdownon thed-padto selectreset console.
Press theA buttonto select this option and move to the final step.
Presslefton thed-padto pick the reset option that you want.
Then press theA button.
Try this first, as it allows you to avoid downloading everything all over again.
There is no confirmation screen or prompt.
When you press theA buttonwith a reset option highlighted, the system will be reset immediately.
To reset the system to factory defaults, and remove all data, highlightreset and remove everything.
Then press theA button.Select this option if you’re selling the console.
Before you totally reset an Xbox One,try less severe fixes first.
If the system isn’t responding, press and hold thepower buttonfor at least 10 seconds.
Jeremy Laukkonen
This prevents anyone else from gaining access to your stuff.
Select thegear iconto open thesettings menu.
Go toSystem>Console info.
Go toReset console>Reset and remove everythingfor a full factory reset.
The system will be reset immediately upon selecting the reset method.
There is no confirmation message, so proceed carefully.
The Xbox One will undergo a hard reset, and the process is automated after this point.
Leave the system alone, and the Xbox One will reset itself and do a hard reboot.
There is no option to retain anything.
Using a Desktop or Laptop Computer
Connect a USB flash drive to your machine.
Downloadthis file from Microsoft.
Right-nudge the file and selectextract all.
Copy the file named$SystemUpdatefrom the zip file onto the flash drive.
Remove the flash drive.
On Your Xbox One
Disconnect the Ethernet cable if it is connected.
Turn the Xbox One off and unplug it.
Leave the system powered down for at least 30 seconds.
Plug the system back into power.
Plug your USB flash drive into a USB port on the Xbox One.
The process has failed if you do not hear the power-up sound or if you hear the power-down sound.
Release theBindandEjectbuttons after you hear the second power-up sound.
Wait for the console to restart.
Remove the USB drive.
The console should undergo a hard reset, which can take several minutes to complete.
When that finishes, it should be restored to factory prefs.
Wait 10 seconds, then press and hold the Xbox button again to turn it back on.
Release the connect button on the controller when the Xbox button on the controller stops flashing.
