Instructions apply to the app and not the web version.

SelectForgot your password?beneath the username and password.

You must type your username or email address in the first field.

A Snapchat user resets their password

Otherwise, Snapchat cannot associate the lost password request with your account.

Snapchat Password Reset by Phone

Selectvia Phone.

Snapchat will ask you to provide your phone number.

A Snapchat user resets their password via SMS

SelectSend via SMSto receive a verification code via text message.

SelectCall me insteadto receive a verification code by phone call.

SelectChange Passwordwhen you’re done.

A Snapchat user resets their password via email

You should receive an email almost instantly from Team Snapchat with the subject line “Snapchat Password Reset.”

If you don’t see it, either wait a few minutes or check your spam folder.

choose the link in the email message to fire up the password reset page in a web surfing app.

A Snapchat user resets their password via the app

SelectChange Passwordwhen you’re done.

SelectPasswordand slide in your current password in the given field.

SelectContinueto enter and re-enter a new password in the following fields using the tips suggested above.