Why Is My Amazon Smart Plug Not Working?
When an Amazon Smart Plug stops working, its usually due to a connectivity error.
If resetting doesnt fix the problem, the plug may be faulty.
Hold the button until the LED light on the Smart Plug turns red.
Wait for the LED to start blinking blue.
When the LED blinks blue, the plug has been reset.
To continue using the plug, you will need to set it up again.
How Do I Reconnect My Amazon Smart Plug?
To do this, youll need to set it up in theAlexaapp.
Heres how to reconnect your Amazon Smart Plug:
bring up the Alexa app, and tapDevices.
If the Amazon Smart Plug popup appears, tapContinue.
If you dont see this popup, tapAdd unit>Plug>Amazon>Next.
If your barcode is missing or damaged, tapDON’T HAVE A BARCODEand follow the on-screen instructions.
Use the camera on your phone to scan the barcode on your Amazon Smart Plug.
You will need to unplug the Smart Plug to dive into the barcode.
Plug the Smart Plug into a wall outlet, and wait for Alexa to discover it.
Wait for Alexa to set up your Smart Plug.
TapSKIPto start using your plug immediately, orCHOOSE GROUPif you want to assign it to a smart homegroup.
Why Is My Smart Plug Not Reconnecting?
Your Amazon Smart Plug wont automatically reconnect after you reset it.
If you have a strong Wi-Fi signal but the Smart Plug still wont connect, it may be defective.
TapChoose Groupand follow the prompts to add your smart plug to a smart home group.
Toconnect a smart plug to Alexa, download the manufacturer’s accompanying app and the Amazon Alexa app.
(With an Amazon smart plug, all you’ll need is the Alexa app.)
