Unplug both devices, wait 30 seconds, and then plug in your modem and turn it on.
Wait another 60 seconds, and then plug in the router.
What to Know
This article explains how to restart a router and modem.
Lifewire / Miguel Co
Restarting the router gives it time to cool off and flush out its memory.
Restarting (or rebooting) is not the same as resetting a router or modem.
SeeResetting vs. Rebootingfor more information.
Unplug the router and the modem.
If you have other managed web link hardware, such asnetwork switches, unplug that hardware.
A clearly labeled power button is probably fine to use, but unplugging removes any doubt.
Wait at least30 seconds.
This step may not be necessary if you know what the problem is with the connection.
Restart the router and modem when you don’t know what’s wrong.
Plug in the modem.
If it doesn’t power on in the first few seconds, press the Power button.
The modem is the equipment that your connection to the internet attaches to.
For example, with cable-based internet service, the modem attaches to the coax cable from outside the home.
Wait at least 60 seconds.
During this time, the modem authenticates with your ISP and is assigned apublic IP address.
When the first three lights are stable, the modem is fully powered on.
Plug in the router.
Some routers may require that you press a Power button.
On a combination modem-router, skip this and the next step.
The software in that unit initiates things in the proper order.
Wait at least 2 minutes.
This gives the router time to boot up.
If you turned off the power for switches or other connection hardware, power those back on.
Then, wait a minute.
If you have several devices, power them on from the outside-in, based on your internet map.
When the router and modem restart, test to see if the problem went away.
If restarting isn’t an option,renew your IP addressby enteringipconfig /renewin Command Prompt.
Otherwise, look closer at the connection setup inside your home.
One is more temporary than the other and both are used for unique purposes.
Does Windows seem a little buggy today?
Is your iPhone not connecting to Wi-Fi anymore?start your iPhoneand give it another spin.
Did your smartphone and laptop both lose connection to the internet?
Is your NAS no longer showing up on your desktop?
Are your connected devices sluggish when it comes to streaming and browsing online?
If so, reboot the router and modem.
Rebooting connection hardware corrects connection and internet issues 75 percent of the time or more.
The router and modem must be restarted in the right order for the reboot to fix the problem.
If the devices are not rebooted in the correct order, you could lose internet connectivity completely.
FAQ
There is no hard and fast rule about how often to kickstart your router.
You may prefer to create your own weekly or monthly routine or look to the routers manufacturer for guidance.
Download a companion mobile app if its available or enter yourrouters IP addressin a web net web surfer.
jump in and look for a reboot or restart option.
Power your modem/router off, wait at least 30 seconds, and power it back on again.
Also, fully power down your PlayStation console and power it back on; don’t use Sleep Mode.
