Favoriting a contact on the iPhone requires that the person is already in your contacts.
TapFavoritesat the bottom of the screen.
Choose the contact you want to add to the Favorites list.
Without letting go, drag the contact up or down the list.
Take your finger off the screen to drop the contact into the new order you want.
TapDoneto back up your changes.
The first few contacts in your list of favorites are included in this pop-up window.
Rearrange Favorites as described in the last section to choose which ones appear in the pop-up menu.
FAQ
Sync your iPhone contacts with third-party accounts(like Google, Yahoo, etc.
), double-check any linked contact information, and delete any duplicate info.
Then, sign out and sign back in to your iCloud Account.
