This feature is available for anyone with aGoogle Workspaceor personal Google account.

you might only make calls with the Gmail mobile app.

How Do I Make a Call From the Gmail App?

Ongoing Call banner and Missed call notification in Gmail app for Android

Google

If you don’t see the Chat option, tapMenu>prefs.

Choose your account and tapChatto enable it.

Choose the contact you want to call.

Plus (+) and Meet link in Gmail app for Android

Tap thePhoneto make a voice call, or tap theCamerato make a video call.

Google

When the recipient accepts, the call will begin within the app.

For voice calls, you’ll see the call duration at the top of the screen.

If the person doesn’t answer, they will see a notification in their Chats.

Likewise, when you miss a call, you’ll get an alert in your Chats.

you’ve got the option to only make one-on-one calls in the Gmail app.

For group calls, you’ll need toset up a meeting in Google Meet.

Why Can’t I Make Calls in Gmail?

There’s a chance this feature has not rolled out in your region.

Try updating the app and checking your app permissions to ensure Gmail can access your microphone and camera.

In a chat, tap thePlus(+) next to the text field, then tapMeet link.

FAQ

Open Gmail in a surfing app and selectNew Meetingat the bottom.

Or, open a chat conversation, select thedown-arrow, then select theCamera.

Alternatively, selectFor Businessand choose a plan.