It is a virtual chat agent that pops up to answer your doubts.
opt for search button on the taskbar.
pop in Get Help and opt for result or pressEnter.
you’re able to also find it in the list of programs from the Start menu.
key in the problem in the search box.
Go through the top articles for any recommended solutions.
Speak to a virtual agent directly by selecting theContact Usbutton.
Start a chat with a virtual agent.
Select your product (E.g., Windows) and issue to begin the conversation.
Select it to pop kick open the support content in the Bing web client.
There can be a few exceptions.
punch in a keyword or key phrase that describes the problem.
It can also show online search results that tap into solutions on the web.
Use the Microsoft Support Website
TheMicrosoft Support websitehosts all support articles around all Microsoft products.
It is a central hub for not only Windows but also all Microsoft products.
you could find support pages for Admins, Developers, teachers and students, and small businesses.
SelectMore Supporton the top navigation bar to access these areas from the dropdown.
Use the search bar to search for how-to articles on all Microsoft products.
Use Windows Troubleshooters for Step-by-Step Solutions
Windows includes several built-in troubleshooters that can automatically fix a problem.
The troubleshooter is handy because it can solve critical system issues on its own.
You cannot turn this off.
Windows also sends diagnostic data to Microsoft servers that analyze and offer fixes under Recommended troubleshooting.
you’ve got the option to choose to follow or ignore these recommendations.
Go toSettings > Update & Security > Troubleshoot.
Alternatively, search forTroubleshootwith Windows Search and selectTroubleshoot prefs.
Scroll through the list and opt for troubleshooter for your problem.
Be specific with your search.
If you spot an fault signal orStop Error codes, use the exact wording to get more accurate results.
Try a prefix like [SOLVED] with your search term to filter solutions that have worked.
You might need toidentify your laptop modelto find the right solution.
