Having an issue with your Xbox profile picture not updating properly?
What Causes the Xbox Profile Picture to Get Stuck?
Before diving into the solutions, lets first understand whats causing the problem in the first place.
Troubleshooting Steps to Change Your Xbox Profile Picture
1.
Head to theXbox Services Status pageand see if any ongoing problems match what youre experiencing.
Youll have to wait for Xbox to fix and restore services fully.
Keep checking the status page regularly.
Here are the steps:
Allow a few minutes after booting back up for services to stabilize.
Now try changing your profile picture again.
Check Your Internet Connection
Since Xbox profile information syncs online, having a stable internet connection is important.
A wired connection is best if possible.
After power cycling, boot up your Xbox and attempt to change your picture again.
If it still fails, then theres a larger account issue occurring.
After factory resetting, reconfigure your console and try changing your profile again.
If the issue persists, there may be a larger problem with your account requiring Xbox support.