Xbox One is a gaming console fromMicrosoft.
If you face error code 0x80a4001e while playing a game, it could be an account issue.
You could face this issue while you were entering your login credentials in your Xbox One account?
Microsoft released a notice that this error can occur with logins to Xbox One.
The following are some of thesolutionsto solve this error code.
Solution #1
DeleteMicrosoft accountfrom your console.
Then sign back in.
you gotta put in your account credentials again.
During this process, if you select Lock it Down you are likely to encounter the same problem again.
You should either select No barriers or Ask for my passkey.
Then you oughta input your passcode again.
Another solution is to removeXbox Live Accountand login back again.
This can also fix the error.
Do not restart theXbox consoleafter doing the above steps.
Otherwise, you will be shown the white screen again.
Then you should probably remove and re-add the account once again.
If this doesnt work, then it’s possible for you to shut down the console.
Restart and add account.
Press the Xbox button.2.
Then press Restart again.
it’s possible for you to also physically power cycle the console.1.
For this long press the Xbox button for 10 seconds.
This will turn off your console.2.
Then press the Xbox button present on the console.
you might also press the button available on the controller.
Solution #4
Disconnect and Re-connect power cables.
Shut down your Xbox console and turn off the power.2.
Then unplug Xbox consoles power cable for 10 seconds.3.
Then re-plug the power connection or cable again.4.
Press the Xbox button located on the console.5.
This will turn on the console again.
Source: https://windowsreport.com/there-was-problem-couldnt-continue-0x80a4001a/
Solution #5
Problem could be with Xbox Live Connect account.
You could follow similar steps as mentioned in #1.
Check Xbox Live Service status.2.
Sign-out of Xbox Live.3.
Test Xbox Live connection.4.
Back up your Xbox Live profile to Xbox One Console, before these steps.5.
Remove your Xbox profile and restore it.6.
Troubleshoot Xbox Live connection.
Source: https://beta.support.xbox.com/help/errors/error-code-80a40002
