There’s also an OK prompt but no additional information like an error code.

Alternatively, you might get an NW-31247-7 error that states, “web connection connection has timed out.

Your online grid connection is likely unstable or not strong enough.”

The PS4 ‘Cannot connect to the Wi-Fi network’ error

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The warning pop-up appears when the request isn’t fulfilled within a predetermined amount of time.

Confirm your internet is working correctly using a computer or mobile unit.

If it’s possible for you to’t connect to the internet, you may need totroubleshoot your wireless connection.

Use a wired internet connection.

Connect the PS4 to your modem or router directly using anEthernet cableinstead of using Wi-Fi.

Use the shortest Ethernet cable you’re able to, no longer than 25 feet.

Also, double-check it’s compatible with 10BASE-T, 100BASE-TX, or 1000BASE-T networks.

Check the PlayStation online grid status.

It might be temporarily unavailable or undergoing maintenance.

Perform an internet connection test.

Reboot your router and modemand restart the PS4.

Unplug the PS4 and your modem/router for about two minutes.

Then plug the modem/router back in and turn the console on.

Check to see if you’re free to connect to the internet.

Upgrade the router firmware.

An update might fix the issue.

Connect to another Wi-Fi channel.

If you use a dual-band router, changing the Wi-Fi channel number can help avoid interference.

Only the PS4 Slim and Pro models support 5 GHz.

Set up port forwarding on your router.

double-check the router isn’t blocking the ports the PS4 uses to connect with the PSN servers.

These are the port numbers that need to be forwarded:

Change the router’s DNS server.

If you normally let the PS4 assign aDNS serverautomatically, you might need to enter one manually.

Or, if you typically use a specific DNS server, you might need to change its prefs.

To change the tweaks, go toSettings>data pipe>Set Up Internet Connection>Custom.

If none of the above steps solve the issue, contact yourinternet service provider (ISP).

FAQ

Error e-82106o4a on a PS4 happens when there’s an issue with a payment method.

This is a “fatal exception” error sometimes linked to new versions ofCall of Duty: Warzone.

To troubleshoot the problem, try rebooting your system and updating your drivers.

Other steps include deleting and reinstallingWarzoneand switching to another user account.

Tofix PS4 controller drift, try a soft reset or a hard reset.

If that doesn’t work,clean your PS4 controller.

If you’re still having issues, disassemble your PS4 controller to clean the analog stick.