You would need a computer to check your billing status.
Step 1:VisitPrime Videoand then sign in to your account.
Step 2:hit yourprofile name>Account and configs.
You might be asked to sign in again to your Amazon account.
Step 3:Look for thePrime Membership sectionto find your payment details.
Step 4:If your payment didnt go through, clickEdit on Amazonto check billing details.
The Amazon website will open on your screen.
Your billing details will be visible at the top.
Step 5:Click onView Your Payment Method.
Step 6:Click onEdit Paymentin the dropdown menu.
Thats why we suggest disabling it.
OpenSettings > internet and Internet > Select IPv6 Setup > Set up IPv6 connection > Select No.
Step 2:SelectClear Cachefrom the options.
Step 3:PressOkto confirm.
Restart the Prime Video app again.
Tip:Learn how how tochange Prime Video profile picture.
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