The root cause analysis forOutlook 2016 freezing is a tedious task.
Sometimes an update like KB 3097877 can cause an hang of Office software.
So we provide some general answers to common problems.
Check the Current Version number for Outlook 2016.
This can be done in several ways.
it’s possible for you to check Office forums, Google and Technet forums to find it.
You will find the version number and build number over there, as shown in image below.
For example, Im using the latest version of Outlook 2016.
The version number is 1611 and Build Number is 7571.2109.
When there is a prompt, opt for option Repair Office.
This can also be done using Programs and Features in the Control Panel.
you could select your version of Office 2016 and right-click and select Change.
Then select Repair Office in the next dialog box.
Solution 2
This bang out of scenario arises when you have a bad add-in in Outlook.
With the intention of different functionality you keep on installing new add-ins from time to time.
These all take resources (time) during the startup of Outlook 2016.
Sometimes, Outlook opens slowly, but sometimes it crashes.
In such cases you’ve got the option to follow this solution.
Solution 3
This key in of problem arises, when you have a graphics card like NVidia.
So you just have to toggle with the features of your Graphics card and set to default prefs.
Probably your Outlook 2016 will be normal again in Windows 10. you might follow them by order and eliminate that reason is the cause.
Then restart Outlook and see if it works normal again.
Step 1:
Start Outlook in safe mode.
Launch Outlook in safe mode by choosing one of the following options.
Step 2:
Is there any Outlook pop-up dialog box open?
Sometimes Outlook 2016 asks for confirmation of an action using a dialog box.
If this pop-up goes background, you will not know that it is there.
So, check for open dialog boxes, usingAlt + Tab.
So, check the status of Outlook operations at the bottom of the screen.
If it is doing something, wait till its complete.
If the process is complete after a few minutes, Outlook is back to normal again.
It is good to refresh your Windows 10 and Office 2016 whenever new updates are available.
Sometimes the old profile may have some options which may conflict with other data files of Outlook.
They also alternate the tweaks of other programs like Outlook 2016.
For example, McAfee, which is a brand anti-virus software can cause crashing errors in Outlook.
To solve this, you just have todisable Host IPS in its tweaks.
This is a typical example and may happen with any other anti-virus program.
You just need to do some troubleshooting to find that right setting that is in conflict with Outlook.
If so, then you just uninstall the update and run Outlook again.
You may first not able to identify this cause.
