Fortunately, there are simple fixes available when OneNote isn’t syncing.
Below are proven solutions to get OneNote working smoothly again.
Instructions in this article apply to OneNote for Microsoft 365 but should also work for other versions.
Why Won’t OneNote Sync?
Unresolved bugs could be another reason for OneNote syncing issues.
Here are the solutions we recommend:
Sync OneNote manually.
This step is necessary if you’re getting either of these error codes:0xE000005Eor0xE000002E.
A manual sync is unnecessary if you have automatic syncing enabled.
Go toFile>Options>Sync, and check the box next toSync notebooks automatically.
PressOKto save and exit the options window.
Now, the notebook will update when changes are made.
Close and reopen OneNote.
Confirm you’re signed in to the right account.
Open theFilemenu, then selectAccountto see the email address listed underUser Information.
Ensure all your devices are using the same account.
You might see the0xE40105F9error code if OneNote is outdated.
Check your internet connection.
OneNote will sync correctly once your internet connection is restored.
You might see the0xE4010641error when there’s a data pipe issue.
If your internet is to blame for OneNote not updating your notebooks, it’s probably just slow.
The link above provides several simple solutions you should try.
Free up space on your hard driveor purchase more OneDrive storage.
There might not be enough space wherever the notebook is stored.
You might see the error0xE00015E0or a message aboutQuota Exceeded.
Check the Office.com Service Status.
This page will tell you which of Microsoft’s services are having problems.
wipe the OneNote cache.
Files in the cache can become corrupt and cause all sorts of issues.
From there, opencacheand erase all the files and folders inside it.
Sometimes Windows software simply needs to be reinstalled to fix a particular issue.
If none of these solutions have worked for you, remember that you canaccess OneNote online for free.
Working from the website eliminates most of the syncing issues that plague the desktop app.
FAQ
To disable OneNote syncing, go to theFile>Info.
SelectView Sync Status, and you’ll see a list of all your notebooks.
SelectSync manuallyto prevent automatic syncing.
you could selectSync Nowat any time to manually sync your information.
Todelete notebooks in OneNote, get in toonedrive.live.comand choose theDocumentsfolder.
Right-poke the notebook you want to remove, then selectDelete.
Tosync OneNote to your OneDrive account, kick off the notebook you want to share and selectSharefrom the menu.
Then, chooseShare Entire Notebookfollowed byOneDrive.