How to Fix It When Your Xbox Series X or S Won't Turn On

These instructions are valid for the Xbox Series X and Xbox Series S consoles that wont turn on.

Differences are noted where applicable.

Leave the cable unplugged for about 30 seconds to a minute, then plug it back in.

Check to see if the Xbox will turn on.

Push and hold the power to ensure the console is off.

Then unplug the console from power and leave it alone for about 20 to 30 minutes.

Finally, plug it back in and turn the power back on to see if it works.

Check the power outlet.

Try plugging a lamp or any other working electronic gadget into the outlet you use for your Xbox console.

If it doesnt turn on, your outlet may be bad.

Try plugging your console into a different outlet.

Try a different power cable.

If the console powers up, you have a bad power cable.

The Xbox Series X and Xbox Series S both use a standard IEC C7 power cable.

Clean the dust from inside your console.

Using canned air or an electronic blower, try blowing the dust out of your console.

Start by blowing into the USB and other ports, then try blowing into the vent.

However, taking apart your console may void your warranty.

Press the guide button on a synced controller.

If the console turns on, then it probably has a bad power button.

Check to see if your warranty is still good, and if Microsoft will cover the fix.

What If the Xbox Series X or S Still Won’t Turn On?

ContactXbox supportfor further assistance.

Power issues are usually external to your Xbox console and can often be fixed by switching outlets orpower strips.

Software and firmware issues can be more complicated, but an incomplete update or corrupt files usually cause them.