Occasionally, your printer may display an offline status and not process your print job.
Plug in the printer and turn it on.
It’s important to check that the printer is operational.
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Restarting a computer solves many errors and problems.
Give this a try and see if it solves the offline printer problem.
Turn the printer off, unplug it, wait 30 seconds, and plug it back in.
Turn it on and take another crack.
If it still shows offline, continue troubleshooting.
Check the internet connection status.
If the printer is wireless, it needs a internet connection to your PC to work.
If your connection is offline, you’ve likely found the problem.
When other devices in your home or office are online, your connection is up.
see to it the printer is connected to the online grid or computer.
If the printer isn’t properly connected to the web connection or computer, it won’t respond.
If the printer physically connects to the computer, check that the cables are securely plugged in.
If it’s a wireless printer, check its data pipe connection status.
Some printers have an option to test wireless connectivity.
Check the printer manufacturer’s website to find out if your model has this ability.
If so, run a connectivity test to ensure it’s properly connected.
Change the printer status.
Your printer might be set to use the printer offline.
Confirm the printer isn’t set for offline use.
If it is, change the status to online.
ensure you installed the most recent printer driver available.
Uninstall and reinstall the printer.
This process gives the printer a fresh start.
After you uninstall the printer, restart the computer and then reinstall the printer.
Theuninstall and reinstall process in Windows 8 and Windows 7is a little different.
Consult the printer’s manufacturer documentation.
Your printer manufacturer’s online documentation may provide specific guidance about error messages and what each means.
You may also have a paper manual that came with the rig.
Turn the Mac off and back on.
As with Windows PCs, many Mac problems are cured by a simple restart.
Power cycle the printer.
Turn the printer off, unplug it, wait 30 seconds, and plug it back in.
Turn it on and give it another spin.
If it still shows offline, continue troubleshooting.
check that the printer is connected to the online grid or computer.
If the printer is wireless, ensure it’s connected to your data pipe.
Otherwise, double-check that any connecting cables are securely plugged in.
confirm the printer is set as the default.
Delete any open print jobs.
A print job could be stuck, causing a backlog and sending the printer into offline status.
Delete open print jobs, then try your print job again.
Uninstall and reinstall the printer.
This process gives the printer a fresh start.
After you uninstall the printer, reboot your rig and then reinstall the printer.
Reset the Mac’s printing system.
If all else fails, reset the Mac’s printing system.
Go toSystem configs>Printers & Scanners> control-poke the printer > selectReset Printing System.
This should be a last resort because it removes several permissions and parameters, so proceed with caution.
Causes of a Printer Being Offline
There are several reasons why your printer might be offline.
Some printer tweaks might be incorrect, or an open or incomplete print job is causing an error.
Whatever the reason, restoring your printer to online status is usually a quick and easy job.
