Fortunately, fixing this issue is quick and easy.

Are the buttons stuck?

Is your TV muted?

Use your main TV remote to unmute it and see if that fixes the issue.

That can sometimes kick the remote back into working and let you adjust the volume again.

Are you using the app?

Toggle offPrivate Listeningto get the sound back on your TV.

Is Roku Having Sound Issues?

Here are some fixes you’ve got the option to try.

This can sometimes get the remote to work again, letting you adjust the volume.

Change HDMI port: Plug the Roku into a different HDMI port.

If the port was faulty, you wouldn’t be able to adjust the volume with the remote.

Adjust sound options: It may be the Roku’s sound options need tweaking.

Go toSettings>Audioand then tweak the options for your particular setup.

If that’s the case, your TV might just be muted.

If you have young children or the control is old, it’s possible the volume buttons are stuck.

However, not all configurations will support this.