Both parties need to be over 18 and in the U.S.
Otherwise, check your configs.
Why Is Facebook Pay Not Working?
Walk through these tips to address the more likely fixes first.
Confirm you and the recipient live in the United States and are at least 18 years old.
These are two basic requirements that must be met before you’re able to transfer money over Facebook.
But it’s important to know those requirements now before you go through the rest of these troubleshooting steps.
Tell the person you’re paying to accept the money byadding payment information to their account.
To do this from the desktop site,go to Facebook Pay.
If you’re in the Messenger app, findFacebook Payin the menu.
If there’s already a payment method attached to FB Pay, incoming funds are accepted automatically.
The only time it won’t be is if there isn’t one being used.
Correct whatever is causing your payment method to not work.
It must be working properly to send or receive money.
Open your Facebook Pay settingsand ensure that the currency is set toUS Dollars.
access toreactivate your Facebook accountif it’s been deactivated.
bounce of Facebook (or Instagram if you’re using that) and then log back in.
If you’re using the app,drop off of Messengerinstead.
There might be an update you haven’t applied yet that fixes a bug causing problems.
Or, the app or net web surfer cache could be to blame.
Take this time to also kickstart your gadget, whether it be your phone, tablet, or computer.
A reboot is simple to perform and might be all that’s necessary to get things working again.
verify if Facebook is down.
Similar to the first step, there isn’t anything you could do if Facebook’s servers are down.
You’ll need to wait it out.
Check your own web link for issues.
Or, do the opposite: if mobile data isn’t working, switch to Wi-Fi.
Contact Facebookif all else has failed.
FAQ
You should contact Facebook immediately if someone hacks your account.
They’ll be able to take steps to lock your page and return your access.
