Platform-specific solutions are labeled as such.
How Do I Fix Messenger Not Loading Messages?
Here are all of the proven solutions for fixing Facebook Messenger loading problems.
Mudassar Iqbal / Pixabay / Meta
These fixes are listed in a specific way, so be sure to follow them in order.
see if Facebook Messenger is down.
This can prevent messages from loading properly in the app and on the website.
Quit and re-pop swing open the app or website.
Double-check which app youre using.
Send someone a message with Facebook Messenger.
This sometimes forces the app to check Facebooks servers for new data and download the latest texts and media.
Turn off Airplane Mode.Airplane Mode disables Wi-Fi and cellular data, one of which is necessary to receive messages.
If this is toggled on, it must be switched off to load new messages.
Turn off Wi-Fiand use cellular.
This is a common issue when the machine is too far from the router to get a reliable connection.
Turn off cellular and use Wi-Fi only.
Disable 5G on your iPhoneor Android if you suspect it’s causing data problems.
VPN connections can be highly unreliable, depending on the provider and server load.
Turn off the VPN temporarily to see if this fixes your Messenger issues.
A quick reboot can fix not only this problem but lots of other odd tech issues.
This process is different based on the unit you use: iPhone [Restart an iPhone].
If Facebook Messenger is busted because of a software bug, an update could be pending that fixes it.
tune up your operating system.
An out-of-date OS can cause connectivity issues in some online services and apps such as Facebook Messenger.
look to see if youve been blocked on Messenger.
See if youve been blocked on Facebook.
Also peek if youve been blocked on Facebook because this can also prevent conversations from loading.
Turn on Background App Refresh.
On iPhone, selectSettings>Apps>Messengerand switchBackground App Refreshon.
There aredifferent background app options for Android smartphones and tablets.
Turn off Data Saver in the Messenger app.
Here’s where to find this toggle:Menu>options>Data Saver.
Turn off your phone’s data-saving feature.
This is calledLow Data Mode on iPhoneandData Saver on Android.
When turned on, this option can prevent apps like Messenger from pulling in the latest information from servers.
This process forces Facebook to fetch new data, which hopefully includes your messages.
Reinstall the Messenger app.
This will definitely clear out the cache and is a great fix after you’ve tried all the above.
Reset data pipe options.
Why Is Facebook Messenger Not Working?
Tosee hidden Facebook messagesin the Messenger app, tapMenu>Message requests>You may know.
In a web web client, select themessage icon>You may know.
Totell if someone blocked you on Facebook Messenger, send the person a message.
If it goes through, they probably haven’t blocked you.
If not, the person might have blocked you.
