If a specific step doesnt apply to your machine, skip it and continue troubleshooting with the next tip.

If any of those components has a problem, then Discovery Plus wont work.

Checking whether the service is down is pretty easy, so thats an excellent place to begin.

Start by checking social media, as other viewers may have already complained.

you gotta unplug some devices to restart them, while you gotta power off others.

Many have a restart option alongside the power off option.

After youve fully restarted your gear, give a shot to stream Discovery Plus and see if it works.

Try a different gear.

Check to see if the problem exists on multiple devices.

If the problem only exists on one rig, then that specific rig has a problem.

That problem may be too new to have been reported on social media yet.

Check your internet connection.

Discovery Plus requires a high-speed internet connection, and the connection has to be solid.

If its too slow or intermittent, then Discovery Plus wont work.

Try a wired internet connection.

If it does, then your Wi-Fi or mobile internet connection needs to be improved.

Fix your Wi-Fi signal.

If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception.

Move your streaming equipment and wireless router closer together if possible, and remove any obstructions you might.

Try placing your router up as high as possible, and keep it away from sources of interference.

Reboot your online grid hardware.

Lots of connection connectivity issues can be solved simply by rebooting components like the modem and router.

If you have access to your modem, router, and any other connection hardware, try rebooting everything.

Fully terminate the Discovery Plus app and restart it.

upgrade your app or web client.

If youre using the web player on a computer, check that the web web app is updated.

dump the app or surfing app cache.

If youre using the Discovery Plus app and your unit supports it, try clearing the app cache.

Reinstall the Discovery Plus app.

Completely delete it, download it again, and reinstall it.

Your equipment may need an update.

If youre using the web player, check for any available operating system updates.

Contact your internet service provider.

There are multiple ways tocancel your Discovery Plus subscriptionbased on the devices you use.

On a web internet tool, go toAccount>Cancel>Cancel Subscription.