Dont worry, its a common problem with an easy fix.
In this article, we will guide you through the steps to handle the issue.
Also See:What Fitbit Do I Have?
A Straightforward Guide 2023
What Fitbit Charge 5 does?
The Fitbit Charge 5 is an advanced fitness tracker that tracks your biometrics and activities in real time.
Why has my Fitbit Charge 5 screen gone black?
If your Fitbit Charge 5 screen has gone black, it could be due to several reasons.
Fortunately, there are several fixes it’s possible for you to try before contacting Fitbit customer support.
Connect the tracker to the charging cable and check that the pins line up with the charging prongs.
Wait until the battery is full or close to 100% before attempting to turn on the unit.
This will ensure that the rig charges efficiently and quickly.
Hold the charging cables wide end to the back of your Charge 5 tracker until it snaps magnetically.
Wait for 10 seconds until the Fitbit logo appears on the screen.
If you see a water droplet (?)
To unlock your Charge 5, double-tap the center of the screen.
If you dont see the Unlocked text, tap the screen with more force.
#4.
Many users have reported that this has worked for them.
To change the clock face, stick to this: