In less common circumstances, this code will show up due to an issue with the Disney Plus servers.

Makes sure you have activated your account.

Click that link and follow the instructions to activate your account, and the error should go away.

This step is only for first time users.

If you have successfully streamed from Disney Plus in the past, skip this step.

verify you’re using the correct email address.

Try logging in to the Disney Plus website.

check that you didn’t accidentally change your password.

Try a different streaming unit.

Reinstall your Disney Plus app.

Delete the Disney Plus app from the streaming rig that’s giving you trouble, then reinstall it.

Once it has finished installing, attempt to access and stream.

Force all devices to drop off.

Reset your Disney Plus password.

If you still see error code 14, you may want to contact Disney Plus customer service.

What Does Disney Plus Error Code 14 Look Like?

When that happens, you might usually fix the problem by forcing every equipment to sign out.