This article applies to all AirPods models and devices running iOS 12 and later, as well as macOS.
You’ll likely have your AirPods connected and working again in no time.
Move your AirPods and iPhone closer together.
venture to connect them again.
Check your AirPods battery life.
Your AirPods may not be connecting to your iPhone or other unit because the battery needs to be charged.
Place your AirPods in their case and use the included cable to charge them.
Wait about 15 minutes for the AirPods to recharge, then try connecting them again.
Ensure Bluetooth is enabled on your iPhone.
Tap the Bluetooth icon in your iPhone or iPad Control Center to turn it on.
Reset Bluetooth on your iPhone.
Turn Bluetooth on and off, and then try reconnecting your AirPods.
If the problem is a one-off glitch in your software, a restart may solve it.
Reset your unit and try pairing your AirPods again.
refresh your iOS version.
Connect your AirPods again.
If none of the other troubleshooting steps have worked, connect your AirPods to your equipment again.
With the AirPods inside, shut the AirPod case.
initiate the lid of the case.
If the status light flashes white, your AirPods are ready to connect.
Hard reset your AirPods.
Go toSettings>Bluetooth.
Tap theinext to your AirPods and tapForget This unit.
Set them up again as if they’re new.
Learn toset up your AirPods again on a Macif you’re pairing them with your Mac.
you’re able to get support from Apple online or in person at your nearest Apple Store.
What if AirPods Are Connected, But There’s No Sound?
You’ll see a list of all possible audio outputs in the expanded Music controls.
If AirPods aren’t selected, tap them.
Try playing music again and see if the AirPods work now.
You may also have an iPhone stuck in headphone mode even if no headphones are plugged in.
Learn how tofix an iPhone stuck in headphone mode.
FAQ
double-check Airplane Mode is off: parameters app > Airplane Mode switch to off.
double-check Wi-Fi is on: prefs app > Wi-Fi > Wi-Fi switch to On.
You’ll need to know the password for networks that require a password.
Check out our Fix It When aniPhone Won’t Connect to Wi-Fiarticle.
The easiest step to take is to restart the iPhone.
While it’s restarting, find a toothpick and another cable.
If restarting the iPhone didn’t help, try another charging cable.
If that doesn’t work, see if it’s possible for you to try another iPhone.
If the other phone does charge, it’s the first iPhone.
Take a look in the charging port of the first iPhone.
You’ll be surprised by the amount of lint that can collect in the port.
Enough to stop the cable from making a secure connection (which stops the charging).
