Many users still userWindows 7.
Microsoft support ended long back.
The only way to troubleshoot problems is to remote connect windows 7 to windows 10.
An expert then try fixing the problem of the software.
you’re free to jump into the System Properties window using Control Panel, as mentioned above.
Otherwise, you might right-click Computer icon in theStart Menuand selectPropertiesitem.
Here also, it’s possible for you to check the Remote Assistance option.
Allow connections only from computers running Remote Desktop with online grid Level Authentication (more secure).