OneDrive is a long used cloud storage service from Microsoft.
Error code 0x80040c97 comes up when theconfiguration, installation, security certificates and data pipe protocolsare in issue.
By defaultWindows 10comes with pre-installed OneDrive, if you use a Microsoft account.
Typical OneDrive error code on Windows 10
But for Windows 7 users and local account administrators, it may be required toinstall OneDrive.
just download and install OneDrive again.
I have actually re-download this same file like thrice and same message keeps popping up.
Most of the time,OneDriveinstallation goes well.
Only when you download the installation file from non-reputable sources, you could land in0x80040c97 error.
Manual installof OneDrive is a necessary evil sometimes.
Even in Windows 10, forum users complained about this error code.
have another go later and see if the problem persists.
If the problem continues, uninstall and reinstall OneDrive on your system.
Maybe it was interrupted because your setup restarted or there was a power outage.
answers.microsoft.com error 0x80040c97 is another source to fix your problem.
Download from thisthird-party sourcefor earlier versions of OneDrive.
Once you reinstall OneDrive on Windows 7, you may get an error that says
Upgrade your web app.
Looks like your surfing app isnt up-to-date.
To continue, upgrade to the latest version of Microsoft Edge or your current internet tool.
So the above fix will solve the problem.
It is because the OneDrive got updated automatically with a new version like 19.222.1110.0006.
Then you need toreinstallan old version from the OneDrive install database.
It mainly happens with Windows 7 versions.
Microsoft OneDrive 19.152.0801.0008 seems to be working for many forum users.
Sometimes, the new OS may not support the old version of OneDrive.
Then you have to revert back to Windows 7 and reinstall the old version of OneDrive.
Partial downloads or third-party interferences are another hindrance.
Certain security certificates may get corrupted in networks and protocols.
Note: Take a backup of the registry whenever you make changes to it.
Reinstall OneDrive and your error should be gone.
Reinstall the appropriate version of OneDrive.
Better delete its related temp and system files.
First, see to it that OneDrive is installed properly.
Next, check your OneDrive prefs to double-check that everything is configured correctly.
Finally, if the problem persists, you’ve got the option to try resetting the OneDrive service.
This can be resulting from a number of issues, including incorrect proxy options or internet connectivity issues.
To resolve this error, take these actions:
1.
Check your proxy settings2.
confirm you have a stable internet connection3.
If you dont have another Microsoft account, you’re able to create one for free.
There are a few things you might take a stab at fix the OneDrive error 0x80040c97:1.
Check your internet connection and double-check it is stable.2.
Try restarting your gear and then opening OneDrive again.3.
find out if there is any pending windows update and install it.4.
Try uninstalling and then reinstalling OneDrive.
