Here, we look at the reasons Chromebooks malfunction and suggestions to address these problems.
How to Fix a Chromebook That’s Frozen
Try these strategies to get your Chromebook working again.
Remove any USB drives, headphones, or other external devices.
Eliminating these devices from the mix can help you determine where the problem lies.
it’s possible for you to also consult Chromebook Help for further guidance.
Bring up the Chrome OS Task Manager and close some apps.
Scan the list of currently running apps and web pages.
If you see one that consumes a lot of memory, click it and selectEnd task.
power cycle your Chromebook.
Keep an eye out for newer apps you don’t recognize.
snag the column headers to sort the app list.
Wait three hours to give theCPUtime to cool down before reconnecting the charger and turning on the gadget.
Perform a hard reset.
The Refresh key looks like a circular arrow and is typically located at the top of the keyboard.
Some Chromebooks have refresh buttons that look different.
Consult your machine’s user manual for help finding it.
A hard reset restarts the Chromebook’s hardware.
Therefore, you could lose some of your configuration preferences for the trackpad and keyboard.
Still, you won’t lose any apps or files with the potential exception of items in yourDownloadsfolder.
Perform a Powerwash (factory reset) on your Chromebook.
A factory reset, or a powerwash, isn’t the same as a hard reset.
A factory reset erases all your files and returns the gadget to its original prefs.
Consider this method only as a last resort.
Get it professionally repaired.
If you still have trouble with the Chromebook, it’s probably having internal hardware issues.
Typically, Chromebooks freeze, lock up, or stop responding for reasons that include:
